Frequently Asked Questions

What safety standards do Sorelle product confirm to?

All Sorelle products conform to current CPSC & ASTM standards.

Is there a warranty on Sorelle products?

Yes. All Sorelle products are covered under a 1 year limited manufacturer warranty. The warranty covers worn parts under normal usage and any manufacturing defects. The warranty begins from the date the purchase and is for the original purchaser only. Please visit the manufacturer website for any additional information.

Are the finishes used safe?

Yes. All of the Sorelle finishes are non-toxic and lead free.

How can I get replacement parts?

Please visit here for more information.

Where can I get toddler rails and adult rails?

Rails are optional accessories to the crib and are available for purchase. 

Can I use a second hand Sorelle crib?

Before purchasing and using a second hand crib, make sure the products is in good condition. Please visit the consumer safety products website to make sure the crib still conforms to today's safety standards. Also, please ensure you only use the hardware specific to the Sorelle crib you have.